SILABUS ADVANCED LEVEL
NO MATERI POKOK BAHASAN 1 Public Speaking a. Introduction b. Dealing with Nervousness c.Speech Communication Process d. Preparing the Speech 2 Conduct Online Research a. Konsep Dasar Data Informasi b. Hardware & Software c. Sistem Operasi d. Dasar Internet e. Slide Google Tools & Google Drive 3 Advanced Customer Care a. Telephone Courtesy b. Making Appointments c. Making a Reservation 4 Dealing with Financial Document a. Accounting & Financial (introduction) b. Menyusun & memahami Laporan Keuangan c. Bank Reconciliation & Petty Cash d. Finansial Analysis & Interpretation e. Budgeting Statemen of Cash Flow ...